#Right stuf anime review professional

Their shipping is super fast and I usually get my products within the week, the next at the latest. On average, most books I buy are around 15-33% off and I buy very large orders.

They are an incredibly cheaper alternative than purchasing in stores or at conventions, especially when you have the membership ($18 a year). I have been ordering from rightstuf for a couple of years now and I love them.

#Right stuf anime review professional

Rightstuf might be enticing since everything is all in one place, but you can get better pricing and much more professional customer service elsewhere. My advice is to purchase your blu-rays and anime related items from other retail outlets. Problem is, they will never believe that they sent you something damaged, so unless you want to spend a lot of money for the return, you've pretty much negated any benefit to purchasing from them. Their packaging is the only thing they have going for them. It's slow, has multiple bugs, and isn't very well designed.

Website looks good on the surface, but as soon as you start ordering you see the issues pop up. They are email warriors - rude, egotistical, and downright nasty at times. If you think getting a manager will help you, think again. I expect this type of behavior from eBay sellers, not a decent sized company like Rightstuf. You're on your own and you better hope the package arrives perfectly or they will deduct perceived damage from your refund. If it was their screw up, don't expect them to admit it or pay for the return shipping. They are more than happy to help you up to the point where it is to fix an issue where they screwed up. Customer service is subpar for a company of their size ticketing system is abysmal. Most companies have growing pains, but Rightstuf seems to embrace them rather than fix them. I was more accepting of issues when they were smaller, but they've actually gotten worse - not better over the years.

I've been a customer for many years and while no company is perfect, in the past they have been good for the most part.